The national honour celebrates the organisation's commitment to bringing together health and social care services to provide coordinated, family-centred support for seriously ill children and young people. It recognises teams that demonstrate outstanding collaboration across multiple organisations, creating lasting improvements that extend beyond individual services.
The award highlights the success of the Kentown programme model, which aims to ensure every child with a life-limiting condition and their family can access integrated, round-the-clock community palliative care wherever they live in the UK.
Judges were particularly impressed by Kentown Support's work in Greater Manchester, praising the programme for bringing together ten commissioners alongside a range of charitable organisations under a single, joined-up framework.
In their citation, the judging panel said the Greater Manchester programme: "Delivers an exceptional entry that demonstrates outstanding cross-system integration by uniting ten commissioners and multiple charities under one framework. The unique single point of access creates a true multidisciplinary team."
The comments reflect the organisation's belief that the best outcomes for families come when healthcare professionals, charities and social care providers work seamlessly together rather than in isolation.
By creating a single point of access and encouraging genuine collaboration between partners, Kentown Support has helped bridge gaps that can often exist between services. This integrated approach makes it easier for families to access the support they need while ensuring children receive the right care, from the right professionals, at the right time.
For families already coping with the emotional and practical challenges of caring for a seriously ill child, reducing the complexity of navigating multiple services can make a significant difference. A coordinated approach also helps professionals share expertise and resources more effectively, leading to better continuity of care.
The award also recognises the commitment of Kentown Support's many partners across Greater Manchester, whose willingness to work together has helped create a more connected and responsive support network for local families.
Dr Helena Dunbar, Chief Executive of Kentown Support, said she was immensely proud of the achievement. She told That's Health: "I'm incredibly proud to receive this recognition and would like to thank everyone who has contributed to making this model a success.
"This achievement belongs to all those who share our ambition to transform children's palliative care through partnership, innovation and integrated working. Together, we are making a real difference to the lives of seriously ill children, young people and their families."
The award underlines how effective partnership working can transform children's palliative care, ensuring families receive compassionate, coordinated support when they need it most.
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