Emergency Services Day: Saying Thank You to the People Behind 999

Every year on 9th September, Emergency Services Day, also known as 999 Day, gives us an opportunity to recognise the extraordinary contribution made by the people who respond when the rest of us are facing some of the worst moments of our lives.

The choice of date is particularly appropriate: the ninth day of the ninth month, 9/9, representing 999, the telephone number that has connected people in Britain with emergency help since 1937.

For most of us, dialling 999 is something we hope we will never need to do. But when illness, injury, fire, crime or another emergency strikes, knowing somebody will answer that call is enormously reassuring.

Emergency Services Day celebrates the work of the NHS ambulance service, police, fire and rescue services, coastguard and other emergency responders, including the many volunteers and charities working alongside them.

It is also a chance to remember that behind every uniform is a human being.

Paramedics and ambulance crews regularly encounter people who are frightened, seriously ill or badly injured. Police officers can find themselves dealing with dangerous and distressing situations with very little warning. Firefighters enter environments the rest of us are desperately trying to escape from, while coastguard and rescue teams may head out in dreadful conditions because somebody needs their help.

Then there are the people we don't necessarily see.

Emergency call handlers have the demanding job of remaining calm while speaking to people who may be panicking, injured or witnessing something traumatic. Dispatchers and control-room staff must make rapid decisions about where limited resources are needed most.

These jobs can take a considerable physical and emotional toll.

For That's Health, 999 Day is therefore not only an opportunity to thank emergency workers for looking after our health and safety. It is also a reminder that their own health and wellbeing matter, too.

Long shifts, interrupted sleep, traumatic incidents and the pressure of making potentially life-changing decisions can all have consequences. Emergency workers deserve access to good physical and mental health support without stigma or embarrassment.

There is another way we can show our appreciation: use the emergency services responsibly.

999 should always be available for genuine emergencies. Using NHS 111 and other appropriate services for urgent but non-life-threatening health concerns helps ensure ambulances and emergency departments can concentrate resources where they are most urgently required.

So, this Emergency Services Day on 9 September, That's Health would simply like to say:

Thank you.

Thank you to the people answering the phones, driving the ambulances, treating patients, fighting fires, keeping people safe, carrying out rescues and responding to emergencies at every hour of the day and night.

We hope we never need you.

But we're extremely grateful that you're there when we do.

Incidentally my sister spent several years working as a 999 operator. 

National PTSD Awareness Day: Understanding the Invisible Wounds That Many People Carry

National PTSD Awareness Day, observed each year on 27 June, shines a light on a condition that affects millions of people worldwide but often remains hidden behind everyday smiles, busy lives and quiet resilience.

Post-Traumatic Stress Disorder (PTSD) can develop after experiencing or witnessing a deeply distressing event. 

While it is often associated with military veterans, PTSD can affect anyone. Survivors of road traffic collisions, serious illness, domestic abuse, assault, natural disasters, workplace incidents, childhood trauma and many other life-changing experiences may all develop the condition.

PTSD is far more than simply remembering a difficult event. It can involve intrusive memories, flashbacks, nightmares, anxiety, panic attacks, emotional numbness, difficulty sleeping and an overwhelming sense of being constantly on alert. Some people avoid situations that remind them of their trauma, while others struggle with feelings of guilt, shame or isolation.

One of the biggest challenges is that PTSD isn't always visible. Someone may appear calm and capable on the outside while quietly battling distressing symptoms every day. That is why awareness matters.

National PTSD Awareness Day encourages us to replace judgement with understanding. A colleague who seems withdrawn, a friend who repeatedly declines invitations, or a loved one who becomes anxious in crowded places may be coping with experiences we know nothing about.

The good news is that recovery is possible. Effective treatments, including trauma-focused talking therapies and, in some cases, medication, have helped many people regain control of their lives. Recovery is rarely a straight line, but with the right support, hope is very real.

If you believe you or someone close to you may be experiencing symptoms of PTSD, reaching out for professional help is an important first step. Speaking with a GP or qualified mental health professional can open the door to assessment, treatment and support. No one should feel they have to face PTSD alone.

We can all play a part in creating a more compassionate society. Listening without judgement, believing people when they share their experiences, and recognising that healing takes time can make an enormous difference.

On this National PTSD Awareness Day, let's remember that emotional injuries deserve the same care and understanding as physical ones. By increasing awareness, reducing stigma and encouraging conversations about mental health, we help ensure that those living with PTSD know they are seen, heard and supported.

If this article resonates with you, or if you're concerned about someone you care about, remember that seeking help is a sign of strength, not weakness. Sometimes the bravest step is simply asking for support.

We hope these resources will be of help to those who need it:-

https://www.ptsduk.org

https://www.mind.org.uk

https://ptsdsupport.co.uk

https://www.nhs.uk/mental-health/conditions/ptsd-post-traumatic-stress-disorder

https://www.socialworkerstoolbox.com/free-trauma-recovery-worksheets-pdf

Hestia aims to reach 5,000 Safe Spaces by end of year – as someone seeks refuge in a bank or pharmacy every day

Crisis support charity, Hestia has today called for more community-based organisations to join its Safe Spaces scheme to reach 5,000 locations by the end of the year, as the charity and TSB find over two thirds (68%) of polling respondents are unaware of domestic abuse help available on the high street.

Currently, there are 4,283 Safe Spaces across the UK, with pharmacies accounting for 60% of the network and banks 40%.

Safe Spaces provide secure and discreet refuge for those seeking to escape an abuser and access support and signposting. 

Locations across the UK are in addition to Safe Spaces online, which ensure people can find services discreetly if they are unable to visit a physical location.

Hestia data shows someone accessed a Safe Space in a pharmacy or bank every day last year. Accompanying polling by Hestia and TSB polling shows almost a third (28%) of respondents know someone who has sought help related to domestic abuse. 

A quarter of women (25%) and almost a fifth (19%) of men reported having experienced domestic or economic abuse. Official figures from the ONS reveal that approximately one in four (25.8%) people experience domestic abuse in their lifetime,

During No More Week, Hestia, backed by participating pharmacies and banks is raising awareness of this vital schem, as the charity and TSB finds over nine in 10 (92%) are unaware that some banks offer Safe Spaces, and almost four fifths (79%) are unaware that some pharmacies offer the scheme. And almost six in 10 (57%) had not heard of Safe Spaces at all.

Domestic abuse can lead to serious physical and mental harm, and in the worst cases, loss of life.

Of those (22%) who had experienced abuse – three quarters (76%) said it had impacted them financially. Debt (52%), Lacking money confidence (36%), Poverty (33%), and Credit rating, (31%) were the most common issues faced.

The banks and pharmacies offering the scheme have specially trained colleagues able to provide victim-survivors with access to private spaces where they can make confidential phone calls to helplines, or friends and family members.

Patrick Ryan, Chief Executive, Hestia, told That's Health: "Safe Spaces is a powerful example of what can be achieved when the charity and business sector come together to find innovative solutions for societal problems. 

"We launched Safe Spaces during the pandemic, and it continues to grow and be used every day by people experiencing domestic abuse.

“The impact is life-changing, and in some cases lifesaving. We are hugely grateful to our many partners including TSB who are the backbone of this vital support on the high street, and we urge other community-based organisations to come forward and join the scheme to ensure we can reach everyone who needs us.”

Kate Osiadacz, Head of Responsible Business, TSB, said: “We’ve seen first-hand the life-changing impact that Safe Spaces in branch, and online can have, in helping people escape an abusive and dangerous situation.

“With an alarming rate of domestic and economic abuse across the UK, we would encourage all relevant businesses to use their resources to provide what can be vital refuge and routes to safety.”

https://www.hestia.org

Helping Older People Stay Safe and Independent at Home

Age Concern Hampshire’s Help at Home Service continues to provide vital practical support and companionship to older people across the county, helping them stay safe, independent, and connected in their own homes. 

By assisting with everyday household tasks such as cleaning, shopping, meal preparation, and light domestic chores, the service helps reduce the risks that can arise when these activities become more physically demanding.

As people get older, routine chores like bending to clean, carrying shopping bags, reaching high shelves, or moving around cluttered spaces can significantly increase the risk of slips, trips, and falls.

 Research shows that one in three people aged 65 and over experiences a fall each year, rising to almost half of people aged 80 and over. Many of these falls happen in the home while carrying out everyday tasks and are a leading cause of injury, hospital admission, and loss of independence among older people.

Without support, older people may feel pressure to push themselves to complete chores they are no longer physically comfortable doing, increasing fatigue, isolation, and the likelihood of accidents. 

Regular visits from a trusted helper not only ensure tasks are completed safely but also provide companionship, reassurance, and social connection, which are essential for maintaining confidence and wellbeing.

“Even simple tasks like shopping, cleaning, or preparing meals can increase the risk of falls as people get older,” Hannah Park, Head of Operations told That's Health.

“Our Help at Home Service provides reliable practical support alongside friendly companionship, helping people feel safe, confident, and supported in their own homes.”

Age Concern Hampshire operates the Help at Home Service across the county, arranging visits to suit individual needs. To find out more visit: https://www.ageconcernhampshire.org.uk/our-services-hampshire/help-at-home or call 01962 868545.

How Suicide Rates Are Impacted by SAD (Seasonal Affective Disorder)

As the days grow shorter and sunlight becomes scarce, many people find their mood taking a downturn. 

While it’s normal to feel a little low during the darker months, some individuals experience a more severe condition known as Seasonal Affective Disorder (SAD), sometimes called the winter blues. 

For those living with depression or other mental health conditions, SAD can be a dangerous trigger, and research suggests it may contribute to fluctuations in suicide rates during the colder months.

Understanding SAD

SAD is a type of depression that typically occurs during autumn and winter, when natural daylight hours are reduced. Symptoms can include:

Persistent low mood and lack of energy

Sleep problems (either too much or too little)

Loss of interest in everyday activities

Feelings of hopelessness or guilt

Changes in appetite and weight

The exact cause isn’t fully understood, but it’s believed to be linked to reduced sunlight exposure, which affects serotonin (a mood-regulating neurotransmitter) and melatonin (a hormone that controls sleep patterns). Low levels of both can contribute to feelings of depression, lethargy, and disrupted sleep.

SAD and Suicide Risk

While SAD itself doesn’t cause suicide, it can intensify underlying mental health problems. Studies in the UK and other northern countries show that suicide rates often fluctuate seasonally, with some evidence suggesting increased risk during the late winter and early spring months.

This may seem surprising — why spring? Mental health experts suggest that people who have struggled through the dark winter months may suddenly have more energy as daylight increases, which can tragically increase the risk of acting on suicidal thoughts before full recovery takes hold.

Who Is Most at Risk?

Anyone can develop SAD, but certain groups are more vulnerable:

Those with a history of depression or bipolar disorder

People living far north where winter daylight is limited

Individuals who spend little time outdoors

Those with vitamin D deficiency

People experiencing loneliness or social isolation

The COVID-19 pandemic and the ongoing cost of living crisis have both contributed to increased isolation and financial anxiety, heightening vulnerability for many.

Recognising the Signs

If you or someone you know is withdrawing socially, losing interest in favourite activities, expressing hopelessness, or speaking about death or suicide — these may be warning signs that should never be ignored. Early intervention saves lives.

Ways to Cope and Find Help

There are several effective treatments and strategies for managing SAD:

Light therapy – using a special SAD lamp to mimic natural daylight

Vitamin D supplements – particularly during the winter months

Exercise – even gentle outdoor activity can improve mood and serotonin levels

Talking therapies – such as CBT or counselling

Medication – antidepressants may be prescribed if symptoms are severe

Small lifestyle changes can make a big difference, too — spending time outdoors during daylight hours, opening blinds early, and maintaining social contact can all help.

Getting Support

If you’re struggling, you are not alone — and help is always available. In the UK, you can contact:

Samaritans – 116 123 (24/7, free)

Mind – 0300 123 3393

Shout – text 85258 for 24/7 crisis support

CALM (Campaign Against Living Miserably) – 0800 58 58 58 (for men)

NHS 111 – for urgent mental health help

Reaching out is the bravest step you can take. Whether it’s winter or summer, your life has immense value — and there are people ready to listen and help you through.

New Trauma Support Programme for Families of Armed Forces Veterans

Military Veterans mental health charity PTSD Resolution has announced the launch of FAITH (Family Assistance & Intervention for Trauma Healing), a pioneering programme supporting families affected by living with a traumatised armed forces Veteran. 

The initiative responds to growing evidence that trauma can impact relatives and entire households of sufferers.

PTSD Resolution delivers free, prompt access to trauma therapy for Veterans, and now their family members too, through a nationwide network of 200 qualified Human Givens therapists, requiring no GP referral or diagnosis. 

The programme launches following a successful pilot showing significant improvements in family members’ mental health outcomes, with proven recovery rates of 68% among family members receiving therapy from the charity.

Recent data shows 17% of PTSD Resolution’s clients are related to Veterans, with partners comprising 65% of these referrals and children 32%. The remaining 3% includes parents and siblings affected by living with trauma-affected Veterans.

Colonel Tony Gauvain (retired) Chairman and founder of PTSD Resolution, explains: “FAITH represents a significant evolution in military mental health support. When a Veteran struggles with trauma, the entire family may be bearing that burden. 

"Our data shows, with proper support, families can heal together. With our growing understanding of the issues, 68% of clients see a reliable improvement after therapy. 

"This programme offers hope to thousands of families across the UK.”

The programme’s success stems from the charity’s comprehensive approach, delivering:

Personalised treatment plans

Average of seven therapy sessions per family member

Individual and joint family sessions according to need

Continuous progress monitoring using clinical assessment tools

Choice of in-person or online therapy

Immediate access without waiting lists

Dr. Ben Grall, Specialty Doctor and member of Change Grow Live's Veterans Task Force, comments: 

“FAITH addresses a critical gap in Veteran support services. The programme’s focus on the whole family unit, combined with its impressive recovery rates, makes it a vital resource for military families struggling with the impact of trauma. The ability to access treatment without lengthy referral processes is particularly significant.”

PTSD Resolution’s latest data demonstrates the programme’s effectiveness, with 68% of clients seeing a reliable improvement after therapy.

The FAITH programme builds on PTSD Resolution’s established record in Veterans’ mental health support, maintaining their commitment to prompt, effective treatment. The charity, accredited by the Royal College of Psychiatrists’ Quality Network for Veterans Mental Health Services, continues to offer free support to Veterans, reservists, and their families.

Donations to the charity can be doubled by a sponsor during Big Give week, December 3rd to 10th 2024.

Families seeking support can access FAITH services immediately by:

Calling 0300 302 0551

Visiting www.ptsdresolution.org

Discover the Power of Pressure Points: A New Guide by The Sleep Advisors

The Sleep Advisors have recently published a comprehensive and important guide detailing "5 Pressure Points for Sleep," which offers a novel approach to managing insomnia. 

This guide delves into traditional Chinese medicine, highlighting specific pressure points such as the "Spirit Gate" and "Wind Pool," known for their potential to enhance sleep quality.

Filip Maric, a Sleep Advisor, emphasises the importance of alternative treatments in addressing sleep disturbances. The guide not only provides locations and methods for stimulating these pressure points but also discusses the scientific evidence behind their effectiveness.

The publication serves as a valuable resource for individuals seeking natural solutions to improve sleep quality. It represents a holistic approach to sleep health, encouraging a better understanding of the body's natural healing capabilities.

The Sleep Advisors continue to lead in providing expert advice and innovative solutions for sleep-related concerns, promoting well-being and healthier lifestyles through better sleep practices.

For further information, the full guide is available at The Sleep Advisors' official website, https://www.thesleepadvisors.co.uk

FACTFILE: Dedicated to enhancing sleep health, The Sleep Advisors offers expert advice, reviews, and holistic solutions to sleep challenges, empowering individuals towards achieving optimal sleep.

Say Aphasia says: "Free charity places for the 2024 Brighton Half Marathon - helping support those living with communication disability"

Say Aphasia is the only aphasia charity set up by people with aphasia for people with aphasia.

Say Aphasia is once again a charity partner for the Brighton Half Marathon, which takes place on 25 February 2024. 

If you're thinking of tackling this mostly flat course with beautiful views, they'd love you to join their friendly team in raising awareness of aphasia and funds for their charity. To grab one of their 50 free places, visit www.sayaphasia.org/bhm2024

Say Aphasia is a Brighton-based charity currently offering drop-in groups across England and Wales and was set up over seven years ago. 

It's the only aphasia charity launched and operated by people with aphasia for people with aphasia. 

Colin Lyall, founder of Say Aphasia and all of the peer leaders for their drop-in groups are living with aphasia. This really challenged their thinking as an organisation because they had to consider how to adapt all their processes, and all forms of communication used by their peer leaders, and it is constantly evolving.

 Every single form of communication which those of us who do not have aphasia do on autopilot, has to be altered to suit the needs of each peer leader individually. For example, feeding back about their group in a meeting. Each peer leader helps people understand the ‘communication ramps’ required to  be put in place to support their participation.

They believed from the beginning that it was vital to have peer leaders who have aphasia because they are the people with the lived experience and are in the best position to support their group members learning to live with aphasia, offering encouragement and hope. 

They truly understand the aphasia journey. For the peer leaders themselves, it's often their first work role since acquiring aphasia and helps them acquire new skills and develop confidence; potentially opening up opportunities in other areas of their lives.

What is aphasia?

Aphasia occurs as a result of an injury to the brain, like a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing. 

People's language can be affected to different degrees so not everyone's aphasia looks the same. For everyone who has aphasia however, it's lifelong and means the person living with aphasia, their friends and family will need to adjust to a new way of communicating. 

Aphasia frequently results in loss of employment and a reduced social network, leading to isolation for the person living with aphasia. Aphasia isn't an uncommon condition, affecting over 350,000 people in the UK, however the majority of the population hasn't even heard of it.

What does Say Aphasia do?

Their 15 drop-in groups provide a safe, relaxed space for people living with aphasia to meet other people who also have aphasia and to try out different ways of communicating with people who understand. 

The charity and the groups offer a sense of community for people living with aphasia. Showing that there is hope, while developing people's confidence, reducing isolation and improving well-being.

Given how few people know what aphasia is or how to adapt their communication when talking to someone who has aphasia, another important aspect of the charity’s work is to raise public awareness and understanding. The more people who understand aphasia, will make it easier for those living with it to do the everyday things we take for granted, such as ordering a coffee or buying a bus ticket.

If you would like to run the Brighton Half Marathon for free, and raise money for Say Aphasia, please contact sarah@sayaphasia.org or visit www.sayaphasia.org